Why CPA Firms Are Reconsidering Their Approach to Payroll

As a CPA or accountant, you’re in a trusted position with your clients. They come to you not only for tax filings and audits, but also for advice, financial planning, and business decisions that impact their future.

But when it comes to payroll, things can get complicated.

Managing client payroll in-house or overseeing every detail yourself often means juggling tax filings, wage compliance, employee classifications, and local regulations—all of which carry risk and drain time.

That’s why many accounting professionals are turning to payroll partnerships. Instead of handling payroll manually or referring clients to a massive provider with no personal touch, CPA firms are working with trusted, service-focused companies like CTR Payroll | HR to deliver better outcomes for everyone involved.

Here’s how the right partnership can benefit both your firm and your clients:


1. Improve Efficiency and Reclaim Your Time

Payroll may seem straightforward, until it isn’t. From quarterly filings to garnishments and local tax nuances, it quickly becomes a time-intensive task. A payroll partner takes on the operational workload, freeing your team to focus on billable, strategic services like advisory, planning, and consulting.


2. Reduce Compliance Risk

Payroll is a high-risk area for compliance errors. With constantly changing federal, state, and local laws (especially in states like Pennsylvania and Ohio), even small mistakes can lead to penalties or client dissatisfaction. CTR Payroll | HR brings decades of experience navigating payroll compliance and helps protect your clients and your firm’s reputation.


3. Strengthen Your Client Relationships

Rather than losing control of the relationship by sending clients to a national payroll vendor, partnering with a local, responsive provider like CTR allows you to remain at the center of the relationship. We collaborate with you, not compete with you, and provide white-labeled service that complements your role as the trusted advisor.


4. Expand Your Services Without Growing Overhead

Offering payroll through a strategic partner lets you expand your service offering without hiring additional staff or investing in new software. For many firms, this creates a win-win scenario: clients receive more comprehensive support, and the firm can increase revenue through partnership incentives.


5. Offer Specialized Support for Unique Client Needs

Whether your clients need union reporting, job costing, multi-state payroll support, or integration with retirement and benefit platforms, a dedicated payroll provider can offer solutions that go far beyond generic payroll software. CTR specializes in complex payroll scenarios so your clients get the right solution the first time.


6. Support Client Growth with Scalable Solutions

As your clients grow, their needs evolve. Whether they’re expanding to new states, adding benefits, or seeking better tools for onboarding and employee management, a trusted payroll partner like CTR can scale with them. You can rest assured knowing they’re supported by a solution built for long-term growth.

What to Look for in a Payroll Partner

Not every payroll company is built the same. If you're considering a partnership, look for a provider that:

  • Respects your role as the client’s primary advisor
  • Offers dedicated contacts and responsive service
  • Is experienced with multi-state and local tax compliance
  • Provides transparent communication and easy integration
  • Has a track record of working with CPA firms

✴️ CTR partners with numerous CPA firms, supporting hundreds of businesses across PA, OH, WV and beyond. Our dedicated experts offer personalized service, advanced technology, and unmatched local tax knowledge.

We’re here to help you support your clients and make your life easier while doing it.

📩 Interested in learning more about the CTR CPA Partner Program? Click here to visit the CTR Partner Network page. 


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Since 1964, CTR has been a trusted partner. As a Payroll & HR Partner, we offer a complete Human Capital Management (HCM) solution to help businesses manage employees from hire to retire. We provide award-winning software and expert, personalized service to automate and simplify every aspect of the employee life cycle: Payroll, HR, Benefits, Workforce Management, Talent Acquisition, Talent Management, Tax, Compliance, and more. 💼

What sets us apart? Our Dedicated Support Rep Model—your dedicated rep will know you, your business, and provide fast, expert service. Our team includes Subject Matter Experts with over 20 years of experience, ensuring you receive guidance through even the most complex situations. 📍 Based in Pittsburgh, PA, CTR is a third-generation, family-owned company with over 60 years in the business. Our core values focus on being “All In,” relentless problem-solving, and exercising the basics better than anyone—principles that have fueled our success. 🚀

If you can’t say you LOVE your Payroll & HR provider, it’s time to Contact CTR! 💙 🌐 https://ctrhcm.com/contact 📞 Reach us: (800) 468-2794 📧 Email: sales@ctrhcm.com

View our recent HR management & compliance webinars here: https://ctrhcm.com/resources/