Blog | CTR Payroll Services

ADA Protection Begins Before the Job Starts

Written by Anne Lavelle | Jan 16, 2025 4:57:50 PM

ADA Protections Begin Before the Job Starts: A Cautionary Tale for Employers

When it comes to the Americans with Disabilities Act (ADA), many employers overlook a critical detail: ADA compliance begins the moment a candidate applies for a job. These protections extend through the hiring process, onboarding, and every stage of employment. Ignoring these obligations can lead to serious consequences, including lawsuits and costly settlements.

A Real-Life Lesson in ADA Noncompliance

A recent case highlights why ADA compliance is non-negotiable. A logistics company was sued for violating the ADA after it terminated a newly hired employee with lupus. Despite the employee requesting a transfer as a reasonable accommodation, the company dismissed him during his second week of work without considering his request.

This failure to accommodate the employee’s disability resulted in the Equal Employment Opportunity Commission (EEOC) stepping in and securing a $20,000 settlement. This case is a stark reminder: it’s illegal to discriminate against an applicant or employee based on their disability—or even a perceived disability—regardless of how long they’ve been employed.

Key Takeaways for Employers

To avoid ADA-related lawsuits and foster an inclusive workplace, employers must prioritize compliance from the start. Here’s how:

  1. Ensure ADA Compliance from the Beginning
    ADA protections apply from the moment a job candidate interacts with your company. This means your hiring process, onboarding procedures, and workplace policies must all align with ADA standards. Learn more about ADA requirements for employers to ensure your practices are compliant.

  2. Provide Reasonable Accommodations
    If a candidate or new hire requests an accommodation, evaluate their needs promptly and provide feasible solutions. Failing to do so could put your organization at risk. For detailed guidance, visit the EEOC’s resource on reasonable accommodations.

  3. Train Your Hiring Team on ADA Compliance
    Hiring managers are often the first point of contact for candidates, making their knowledge of ADA requirements crucial. Regular training on handling accommodation requests and avoiding discriminatory practices is essential. 

Why ADA Compliance Matters

Noncompliance with ADA regulations can result in financial penalties, legal action, and damage to your company’s reputation. Beyond the legal implications, creating a workplace that supports employees with disabilities fosters a positive company culture, enhances productivity, and demonstrates a commitment to diversity and inclusion.

➡️Need help with Compliance? Contact us! 

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Since 1964, CTR has been a trusted partner. As a Payroll & HR Partner, we offer a complete Human Capital Management (HCM) solution to help businesses manage employees from hire to retire. We provide award-winning software and expert, personalized service to automate and simplify every aspect of the employee life cycle: Payroll, HR, Benefits, Workforce Management, Talent Acquisition, Talent Management, Tax, Compliance, and more. 💼

What sets us apart? Our Dedicated Support Rep Model—your dedicated rep will know you, your business, and provide fast, expert service. Our team includes Subject Matter Experts with over 20 years of experience, ensuring you receive guidance through even the most complex situations. 📍 Based in Pittsburgh, PA, CTR is a third-generation, family-owned company with over 60 years in the business. Our core values focus on being “All In,” relentless problem-solving, and exercising the basics better than anyone—principles that have fueled our success. 🚀

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